This guide is for government teams who are responsible for providing COVID-19 vaccines to their communities. The guide provides frameworks for vaccination rollout and tips for evaluating tech tools, with the goal of helping vaccine providers continue making life-saving decisions, faster and easier.
The information in the guide distills what we’ve learned and the trends we’ve seen through: 1) working with multiple government vaccine providers across the country, 2) evaluating major tech vendors in the vaccination ecosystem, and 3) our collective decades of experience in the tech industry directly building and evaluating tech tools ourselves.
This is a living document. We will continuously update it as we learn more from government and public health officials, other vaccine providers, and tech vendors.
Background: General facts about vaccination rollout in the US.
Key areas for vaccination rollout: USDR has identified 8 key areas of work for vaccine providers.
Tech tool categories: Top needs identified by USDR partners include scheduling/queue management, reminders, and registration.
Vendor categories: A high-level overview of the vendor landscape.
How to evaluate vendors: Tips for choosing a set of vendors to consider; concrete, detailed factors and questions to ask vendors offering queue management and registration tools.
Switching Vendors: Key items to keep in mind before making the decision to switch vendors
Summary of Findings: A brief description of the challenges and issues we have come across based on our research and conversation with various government partners.
Vendor Reviews: Reach out to us to get additional information about the various vendors.