Vaccine Provider Guide
  • COVID-19 Vaccine Provider Guide: A Technology Lens
  • Introduction
    • How is this guide different?
    • Who created this guide?
    • Next steps after reading this guide
  • Vaccination Rollout
    • Background
    • Key Areas
      • 1. Confirming eligibility of patients
      • 2. Scheduling appointments and reminders
      • 3. Collecting patient information
      • 4. Administering vaccines on-site
      • 5. Reporting data to your state’s Immunization Information System (IIS)
      • 6. Billing insurance and claims for the uninsured
      • 7. Managing vaccine inventory (ongoing)
      • 8. Communicating with the public (ongoing)
        • Key considerations for messaging
        • Public communication templates & resources
          • Free county website template
          • USDR research on at-risk and vulnerable communities
          • Guidance from public health practioners
          • Helpful government sites
      • Miscellaneous considerations
  • Tech tools
    • Tool Categories
    • Vendor Categories
      • How to Evaluate Vendors
        • Identify your goals and constraints
        • Choose vendors to evaluate
        • Answer key questions
        • Scheduling / queue management tool - Questions
        • Patient registration tool - Questions
    • Switching Vendors
      • Switching Costs
      • Contract Modifications & Switching
    • Summary of Findings
      • Common Challenges
      • Evaluating Media
      • Common User Interface Issues
      • Outages and Downtime
      • Limitations of Technology
    • Vendor Reviews
  • What's next?
  • Acknowledgements
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  1. Vaccination Rollout

Key Areas

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Last updated 4 years ago

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We’ve identified 8 key areas for COVID-19 vaccine providers, based on our conversations with City, County, and State government teams who are responsible for administering vaccinations. Our focus is on the work needed for open POD operations.

We see the high-level ecosystem in the following diagram:

Tips and Considerations

For each of the 8 key focus areas illustrated above, we provide tips and considerations that we’ve heard from the government teams we’ve worked with. (Got other tips, or need help on other parts of the vaccine ecosystem? Let us know!)