What’s the setup fee? What’s the fee for setting up additional sites?
What are the ongoing fees? And is the fee per site, per resident, per provider, etc?
What is the per-hour cost for custom work? What circumstances would require custom work? Based on what you’ve heard about my situation, do you expect custom work will be required? Do you have an estimate for how many hours might be required?
(If your budget is constrained) We’re on a limited budget: is there a way to ensure cost efficiency of the tool(s) we buy?)
Any other costs I should be aware of?