Vaccine Provider Guide
  • COVID-19 Vaccine Provider Guide: A Technology Lens
  • Introduction
    • How is this guide different?
    • Who created this guide?
    • Next steps after reading this guide
  • Vaccination Rollout
    • Background
    • Key Areas
      • 1. Confirming eligibility of patients
      • 2. Scheduling appointments and reminders
      • 3. Collecting patient information
      • 4. Administering vaccines on-site
      • 5. Reporting data to your state’s Immunization Information System (IIS)
      • 6. Billing insurance and claims for the uninsured
      • 7. Managing vaccine inventory (ongoing)
      • 8. Communicating with the public (ongoing)
        • Key considerations for messaging
        • Public communication templates & resources
          • Free county website template
          • USDR research on at-risk and vulnerable communities
          • Guidance from public health practioners
          • Helpful government sites
      • Miscellaneous considerations
  • Tech tools
    • Tool Categories
    • Vendor Categories
      • How to Evaluate Vendors
        • Identify your goals and constraints
        • Choose vendors to evaluate
        • Answer key questions
        • Scheduling / queue management tool - Questions
        • Patient registration tool - Questions
    • Switching Vendors
      • Switching Costs
      • Contract Modifications & Switching
    • Summary of Findings
      • Common Challenges
      • Evaluating Media
      • Common User Interface Issues
      • Outages and Downtime
      • Limitations of Technology
    • Vendor Reviews
  • What's next?
  • Acknowledgements
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  1. Vaccination Rollout
  2. Key Areas

4. Administering vaccines on-site

There are a plethora of on-site operational challenges, including finding appropriate sites, recruiting and training workers, mitigating operational bottlenecks, and ensuring climate controlled vaccine storage. However, our focus is on technology systems and considerations.

Some technology and tools tips

  • Internet: Make sure the site has good internet service and consider getting some backup internet pucks.

  • Scheduling: Schedule residents for their second vaccine dose appointment while they are on-site getting their first shot. This will likely increase your overall 2-dose completion rates and save you precious time following up with them later.

  • Paper forms: Have paper printouts of forms available in case residents did not fill out information ahead of time.

  • Handouts: As you ramp up sites, print out copies about your vaccine administration schedule, patient eligibility criteria, and vaccine brand information in case you have any digital-related hiccups.

  • Access and training: Make sure your additional staff and volunteers have the right access and training to use your technology tools (and new licenses are within your budget) in advance.

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Last updated 4 years ago

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