Vaccine Provider Guide
  • COVID-19 Vaccine Provider Guide: A Technology Lens
  • Introduction
    • How is this guide different?
    • Who created this guide?
    • Next steps after reading this guide
  • Vaccination Rollout
    • Background
    • Key Areas
      • 1. Confirming eligibility of patients
      • 2. Scheduling appointments and reminders
      • 3. Collecting patient information
      • 4. Administering vaccines on-site
      • 5. Reporting data to your state’s Immunization Information System (IIS)
      • 6. Billing insurance and claims for the uninsured
      • 7. Managing vaccine inventory (ongoing)
      • 8. Communicating with the public (ongoing)
        • Key considerations for messaging
        • Public communication templates & resources
          • Free county website template
          • USDR research on at-risk and vulnerable communities
          • Guidance from public health practioners
          • Helpful government sites
      • Miscellaneous considerations
  • Tech tools
    • Tool Categories
    • Vendor Categories
      • How to Evaluate Vendors
        • Identify your goals and constraints
        • Choose vendors to evaluate
        • Answer key questions
        • Scheduling / queue management tool - Questions
        • Patient registration tool - Questions
    • Switching Vendors
      • Switching Costs
      • Contract Modifications & Switching
    • Summary of Findings
      • Common Challenges
      • Evaluating Media
      • Common User Interface Issues
      • Outages and Downtime
      • Limitations of Technology
    • Vendor Reviews
  • What's next?
  • Acknowledgements
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On this page
  • Patient information
  • Waivers
  • Insurance
  • Eligibility screener
  • Resident experience

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  1. Tech tools
  2. Vendor Categories
  3. How to Evaluate Vendors

Patient registration tool - Questions

These are key considerations to ask as you evaluate new patient registration tools.

Patient information

  • What information do they collect?

  • How would they track whether this is the patient’s first or second dose, and what brand they’re using?

  • Do they integrate with EMRs? If so do they integrate with the one you use?

  • Do they integrate with IISs? If so do they integrate with the one you use?

  • What are their data exploring functionalities?

Waivers

  • Are they able to collect and report (if applicable) signatures on fully digital forms?

Insurance

  • Do they collect insurance information?

  • Do they have a way to scan insurance cards?

  • Do they have a way to bill insurance companies on your behalf?

  • What happens if someone doesn’t have insurance?

Eligibility screener

  • Do they have a way to ask whether the resident is eligible to receive vaccines?

  • Do they have a way to upload eligibility information? (e.g. ID card)

Resident experience

  • What’s the overall flow?

  • What languages do they automatically translate?

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Last updated 4 years ago

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