Vaccine Provider Guide
  • COVID-19 Vaccine Provider Guide: A Technology Lens
  • Introduction
    • How is this guide different?
    • Who created this guide?
    • Next steps after reading this guide
  • Vaccination Rollout
    • Background
    • Key Areas
      • 1. Confirming eligibility of patients
      • 2. Scheduling appointments and reminders
      • 3. Collecting patient information
      • 4. Administering vaccines on-site
      • 5. Reporting data to your state’s Immunization Information System (IIS)
      • 6. Billing insurance and claims for the uninsured
      • 7. Managing vaccine inventory (ongoing)
      • 8. Communicating with the public (ongoing)
        • Key considerations for messaging
        • Public communication templates & resources
          • Free county website template
          • USDR research on at-risk and vulnerable communities
          • Guidance from public health practioners
          • Helpful government sites
      • Miscellaneous considerations
  • Tech tools
    • Tool Categories
    • Vendor Categories
      • How to Evaluate Vendors
        • Identify your goals and constraints
        • Choose vendors to evaluate
        • Answer key questions
        • Scheduling / queue management tool - Questions
        • Patient registration tool - Questions
    • Switching Vendors
      • Switching Costs
      • Contract Modifications & Switching
    • Summary of Findings
      • Common Challenges
      • Evaluating Media
      • Common User Interface Issues
      • Outages and Downtime
      • Limitations of Technology
    • Vendor Reviews
  • What's next?
  • Acknowledgements
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  1. Introduction

How is this guide different?

PreviousIntroductionNextWho created this guide?

Last updated 4 years ago

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  1. Agencies and associations like the CDC, CTSE, ASTHO, NACCHO, and APHL are sharing strong guidance on what to do. But relatively few organizations are sharing guidance on how to implement this guidance. USDR's approach is to give you concrete tips on the hows of vaccine management–especially through a practical technology lens–so you can continue making life-saving decisions, faster and easier.

  2. A common theme we’ve heard from providers is they are interested in what other providers are doing. Since we’ve partnered with several government providers across the country, our guide is a way to quickly learn the tips and pitfalls that other government providers have experienced. Our recommendations are based on conversations and partnerships with government providers like you who are responsible for on-the-ground delivery of vaccines to their residents.

  3. We provide actionable and free vaccination administration tools that you can set up today. USDR recently launched that enables public health agencies to stand up a resident-facing website within a few hours, and customizable to your needs. We elaborate more on this tool in the Key Areas: section.

a free, easy-to-deploy website template
8. Communicating with the public (ongoing)