Appendix I: Vendor evaluation of key considerations
For more information on each of the considerations, please see Key Considerations.
For some of the vendors, the answer is “unknown,” and we continue working to try to find that information. For ease of reading on a variety of screen sizes, the evaluation is split into two charts:
Part 1
Pricing | UX at account creation | Backlog management | |
Alloy | Unknown | Step-up process: - API for PII collection - UX for doc verification | - Has batch API to check PII - UX for doc verification |
Cognito | $0.70 - $0.99 / verification | API for PII collection | Has batch API available but won’t be able to verify phone number |
Ekata | $0.10 - $0.25 / query | API for PII collection | No batch API to check PII |
Experian | $0.10 - $0.25 / query, plus $2,500 or $6,500 set-up fee based on implementation detail | Step-up process: - API for PII collection - UX for doc verification - UX for UI agents to input info provided via phone | - Has batch API to check PII - UX for doc verification |
ID.me | $4.00 / verification; $2.00 for subsequent years’ renewal | - Complete UX for PII collection and doc verification | - UX for PII collection and doc verification |
Idemia | $2.50 to $5.50 / verification | Step-up process: - API for PII collection - UX for doc verification | - Has batch API to check PII - UX for doc verification |
IDology | Unknown | Step-up process: - API for PII collection - UX for doc verification | - API for PII collection - UX for doc verification |
SentiLink | ~$0.25 / verification | API for PII collection | Has batch API to check PII |
Socure | Mid-to-high single digit cents / PII query; add’l $1/query for doc verification | Step-up process: - API for PII collection - UX for doc verification | - API for PII collection - UX for doc verification |
Part 2
Identity proofing methods (and product names, if applicable) | Data sources | |
Alloy | Highly configurable: KBV, 2FA, synthetic identity detection (including looking at device “fingerprinting” and IP address), document verification, biometric verification | Partnerships with 65+ data vendors including ones we have or will evaluate: Acuant, Iovation from TransUnion, Ekata, Socure, Cognito, Sentilink, and IDology |
Cognito | - Cognito Identity Verification Service: 2FA, synthetic identity detection - Blocksore product: 2FA, synthetic identity detection, KBV | Credit bureaus and public data sources |
Ekata | Synthetic Identity Detection | Public data sources -- does NOT check SSN |
Experian | Experian PreciseID: Synthetic Identity detection, KBV, 2FA Experian Identity Proofing: Document verification, biometric verification | Credit file info; SSA Death Master File; marketing data; Motor vehicle info from auto dealerships and DMVs; public data sources |
ID.me | Synthetic identity detection, document verification, biometric verification | Credit bureaus, SSA Death Master File, telco records, public data sources |
Idemia | Idemia Proof: Synthetic identity detection, document verification, biometric verification | Credit file info; DMV database; "Systems of record" |
IDology | ExpectID: Synthetic identity detection ExpectID IQ: KBV, synthetic identity detection Document Scan Solution: both document verification and biometric verification | Motor vehicle info, voting record, creditor information, utility bills Have “Consortium Fraud Network” for additional commercial sources |
SentiLink | Synthetic identity detection | Credit bureaus, utility data, SSA Death Master File, selective service information |
Socure | KYC identity verification module & Sigma Fraud products: synthetic identity detection DocV product: both document verification and biometric verification | Credit bureaus, utility data, telco, public data sources |
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