How to Welcome New Hires

Using best practices like regular updates, clear instructions, and a warm tone sets the stage for a smooth onboarding.

Communication Best Practices

Implementing the following best practices in pre-boarding communications can help foster a welcoming atmosphere, ensure new hires are well-informed and at ease, and set the stage for a smooth and engaging onboarding experience:

  1. Regular, informative updates: Keep the new hire in the loop with regular updates about the company, their upcoming role, and what they can expect on their first day or week. This helps in building their anticipation and excitement, as well as alleviating any possible anxiety about the new environment.

  2. Clear onboarding instructions: Provide clear and concise instructions about the onboarding process, including paperwork they may need to complete, items to bring, dress code, work hours, and who to report to or contact on the first day. This clarity can boost their confidence and ease the transition into their new role.

  3. Warm, welcoming tone: Use a warm and friendly tone in all communications to make them feel welcome and valued. Personalize your messages, perhaps by mentioning specific contributions you’re looking forward to them making, and ensure that they know their arrival is eagerly anticipated by the team.

Tips for Welcoming New Hires

A few for best practices when onboarding a new hire:

  • Send a “Get to know you” survey to the new hire. (Example)

  • Use that information to send an introductory email to the rest of the team

  • Plan a small social activity with the team (lunch sometime in the first week), and do it virtually if the team is mostly remote

  • Send a welcome package to the new hire, include department or agency swag if you have it—but it’s a nice gesture even if it’s just a few packs of sticky notes and a pen

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