For the complete documentation index, see llms.txt. This page is also available as Markdown.

Templates & Tools

Access and download copies that you can use for your digital service development

Information Gathering Starter Guide

Use this guide to capture and organize key information about your organization’s directive, structure, current state, risks, and history during the discovery process. It can help you identify gaps and develop a grounded understanding of your organization’s readiness.

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Learn how to use this guide in the Process for Assessing section.

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Workshop Planner

Use this planner and facilitation guide to organize your alignment workshop, prepare participants, structure productive discussions, and document priorities and next steps.

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Learn how to use this guide in the Alignment Workshop section.

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Launch Checklist

Use this checklist to turn decisions from across the toolkit into a realistic plan for launching and sustaining your digital service team. It covers the team’s purpose, stakeholders, initial work, staffing, operating practices, measurement, and plans for growth.

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Learn how to use this resource in the Checklist for Launch section.

Google Doc

Word Doc

PDF

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