Templates & Tools
Access and download copies that you can use for your digital service development
Information Gathering Starter Guide
Use this guide to capture and organize key information about your organization’s directive, structure, current state, risks, and history during the discovery process. It can help you identify gaps and develop a grounded understanding of your organization’s readiness.
Google Doc
Word Doc
Workshop Planner
Use this planner and facilitation guide to organize your alignment workshop, prepare participants, structure productive discussions, and document priorities and next steps.
Google Doc
Word Doc
Launch Checklist
Use this checklist to turn decisions from across the toolkit into a realistic plan for launching and sustaining your digital service team. It covers the team’s purpose, stakeholders, initial work, staffing, operating practices, measurement, and plans for growth.
Google Doc
Word Doc
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