> For the complete documentation index, see [llms.txt](https://usdr.gitbook.io/digital-service-toolkit/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://usdr.gitbook.io/digital-service-toolkit/assess-your-readiness/process-for-assessing/dnu-current-state-inventory.md).

# DNU Current State Inventory

Document your current state and evaluate it against your goals to identify gaps, opportunities, and a clear starting point for launching digital services

### Quantify as much as you can

This information shows the **scope, scale, and complexity of the work already happening today**. This will help you identify opportunities, assess risks, estimate impact, and choose a realistic starting

{% hint style="info" icon="head-side-gear" %}
Use the [Information Gathering Starter Guide](/digital-service-toolkit/resources/templates-and-tools.md#information-gathering-starter-guide) for targeted questions that can help frame these conversations and keep your discovery focused.  point.
{% endhint %}

Use the steps below to document your current state:

<mark style="color:$danger;">\*</mark><mark style="color:$danger;">**Provide link to doc that can be filled in**</mark><mark style="color:$danger;">:</mark> [<mark style="color:$danger;">https://docs.google.com/document/d/1XkRgFU6XiJ1BZN3imh4j\_CaOuTxX7lmrEx7Z6fpT4Jw/edit?tab=t.0</mark>](https://docs.google.com/document/d/1XkRgFU6XiJ1BZN3imh4j_CaOuTxX7lmrEx7Z6fpT4Jw/edit?tab=t.0)

{% stepper %}
{% step %}

### **Create an inventory or a record of the current state**

1. **Digital assets**
   * List all applications, websites, systems, and software, including purpose and users
   * Identify overlaps, redundancies, and outdated tools
2. **Ownership and management**
   * Document whether each system is internally managed or vendor-managed
   * List responsible teams, individuals, and external vendors or contractors
3. **Infrastructure and equipment**
   * Inventory infrastructure (servers, cloud services, networks) and hosting setup
   * List staff hardware (laptops, desktops, mobile devices) and lifecycle status
4. **Who you serve**
   * Identify key user groups (residents, staff, businesses, etc.)
   * Estimate the size of each group and map services they use
5. **Workforce capacity**
   * Document staff headcount by department or function
   * Identify roles supporting digital services and any reliance on contractors
6. **Roles and job structures**
   * Collect relevant job descriptions, especially for digital and IT roles
   * Identify leadership roles tied to innovation, technology, or service delivery
     * <mark style="color:$danger;">\*</mark><mark style="color:$danger;">**link to role examples**</mark><mark style="color:$danger;">\*\*\*</mark>
       {% endstep %}

{% step %}

### **Audit or evaluate your information based on your mandate**

A complete evaluation may not be possible until after you engage stakeholders, present findings, and build context through prioritization, discussion, and alignment. Check out the <mark style="color:$danger;">\*</mark><mark style="color:$danger;">**Workshop**</mark><mark style="color:$danger;">\*</mark> page for more guidance.

1. **Assess alignment with your mandate**
   * Compare current systems, infrastructure, and staff capacity to your core responsibilities and goals
   * Identify where current capabilities fall short or exceed what’s needed
2. **Define your future state**
   * Outline what success looks like for delivering digital services in the future
   * Identify key capabilities, services, and user experiences you want to achieve
3. **Identify gaps and opportunities**
   * Pinpoint what’s missing, not working, or creating friction today
   * Highlight areas for improvement, modernization, or new approaches
   * This section may be sparse before reviewing your findings with stakeholders
   * <mark style="color:$danger;">\*</mark><mark style="color:$danger;">**this feels abstract: need more examples or guidance**</mark>
     {% endstep %}
     {% endstepper %}

<mark style="color:$danger;">**TKTKTK \*\*\* Want to get started? Check out the quick start guide \* TKTKTKTKTKTK**</mark>&#x20;