Section 3: How can you run a similar state project?

Key takeaways

1. Frontline workers are experts in what’s working and what’s not. Put them and their insights at the center of your approach.

2. Form teams of frontline staff, leadership, user researchers, designers, and data experts to do this work in a flexible, cross-functional way. Use each role’s unique perspective to create solutions to address issues at their roots. These are hard problems — an iterative approach will help break them down into doable changes.

3. States are planning to or already are developing solutions and making changes. Let’s learn together.

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Overview

Based on our research, here are suggestions for how to get started. First, each state and team will need to understand their context. From there, logistics and next steps can flow. Remember, you are not alone in this process. We aim to give teams a start here and are available to offer support.

Go to pages

Set the stageTemplates and resourcesLogisticsWhere states stand nowLet's learn together