> For the complete documentation index, see [llms.txt](https://usdr.gitbook.io/benefits-resource-hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://usdr.gitbook.io/benefits-resource-hub/language-access/usdr-language-access-support.md).

# USDR Language Access Support

As part of U.S. Digital Response’s pro-bono work to expand government’s capacity to deliver digital services, we offer language access services for state benefit programs. 

We can help optimize your benefits system through technical assistance with:

* **Translations grounded in plain language** best practices and policy compliance to improve claimant comprehension
* **User research with residents** in your state to inform data-driven improvements
* **Consultation on translation tech and workflow** to scale multilingual support

These services aim to help public servants *do more with less* by:

* **Lower administrative costs** by eliminating errors and adjudications.
* **Reduce call center volume** by preventing confusion for workers who speak a primary language other than English.
* **Increase trust and integrity** by improving user experience across languages.

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[Contact us](https://www.usdigitalresponse.org/contact-us) if you’re interested in language access support for your state.
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