Request a Workshop: Expanding Language Access with Generative AI

Achieve clearer, faster, cost-effective multilingual communication with practical AI tools

This 2-hour hands-on workshop equips government staff with techniques to reduce translation turnaround times while maintaining high standards of accuracy, readability, and cultural relevance. No previous technical experience is required.

Designed thoughtfully for public sector communications, language access, and digital service professionals, the workshop addresses common concerns about AI translation while demonstrating how it can augment, rather than replace, human expertise in government communications.

USDR has helped agencies bridge the gap between theory and real-world application. Through these hands-on workshops, I’ve seen GovAI Coalition members be empowered to build their own language agents, giving them the immediate ability to serve residents in their preferred language.” - Andrew Ngui, Chief Digital Officer, City of Kansas City, MO

Workshop Overview

Developed in partnership with governments and informed by the real challenges they face—from resource constraints to maintaining community trust—the workshop focuses on:

• How generative AI compares to tools like Google Translate

• Hands-on practice translating real government content in multiple languages

• Avoiding bias and harm

Learning Outcomes

By the end of the workshop, participants will know how to:

• Guide AI toward contextually accurate, plain-language translations using effective prompts, glossaries, and gold standard examples

• Integrate AI into existing translation workflows while preserving subject matter expertise and human oversight

• Evaluate AI-generated content using established rubrics

Connect with USDR

USDR partners directly with governments on the specific issues facing your communities. No issue is too big or too small. Fill out this brief intake form to get started within 24 hours.